Last Updated: 09/11/2025

This Privacy Policy describes how Golden Tie Chauffeur collects, uses, protects, and discloses your personal information through our website and any related services (the “Services”).

1. Information We Collect

We may collect personal information that you voluntarily provide when using our Services, including but not limited to:

• Name.

• Contact details (email address, phone number, billing address).

• Travel details (pickup & drop-off locations, dates & times).

• Payment information (credit card or other payment details).

• Preferences (vehicle type, music, etc.).

2. Use of Information

We use the information we collect to:

• Provide, maintain, and improve our services.

• Process bookings and payments.

• Communicate with you – confirmations, updates, support

• Personalize your experience (e.g. preferences, special requests)

• Monitor and ensure security, prevent fraud

• Comply with legal obligations

3. Sharing & Disclosure

We do not sell your personal information. However, we may share your information:

• With third-party service providers who perform services on our behalf (e.g. payment processors, mapping services)

• When required by law or to respond to legal requests or protect our rights

• To enforce our Terms of Use or other agreements

4. Cookies & Tracking

We use cookies and other tracking technologies to:

• Understand how you use our website and Services

• Enhance your user experience (e.g. remembering preferences)

• For analytics and marketing purposes

You can manage or disable cookies via your browser settings, but note that some features of our site may not function properly without them.

5. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. We use industry-standard security measures but cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as needed to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you

• Correcting or updating your information

• Deleting your information

• Objecting to or restricting certain processing

To exercise these rights, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review it periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at: